FAQ

Find quick answers to common questions about ordering, shipping, compatibility, and returns. If you don’t see what you’re looking for, our support team is here to help.

Ordering

How do I find the correct screen for my laptop?
Search by laptop model or part number. Each product page includes detailed compatibility information to help ensure the correct match.

What if I’m not sure which screen I need?
If you’re unsure, contact our support team before ordering. We’ll help identify the correct screen for your device.

Shipping

When will my order ship?
Orders typically ship the same day or next business day, excluding weekends and holidays.

Do you provide tracking information?
Yes. Once your order ships, you’ll receive a confirmation email with tracking details.

Installation

Can I install the screen myself?
Most laptop screens are plug-and-play and can be installed with basic tools. Installation usually takes 15–30 minutes.

Do you provide installation guides?
We do not currently provide step-by-step guides for every model, but general instructions are included and support is available if needed.

Warranty & Returns

Do your screens include a warranty?
Yes. All screens include warranty coverage. Please contact support if you experience any issues.

What is your return policy?
Returns are accepted in accordance with our return policy. Items must be unused and in original condition.

Payments

Which payment methods do you accept?
We accept major credit cards and other secure payment methods available at checkout.

Need More Help?

If you still have questions, our support team is available to assist you.

You can reach us via:

• Live chat

• Contact page

• Email support